Ports Police Station Dubai: Location, Contact Number, Services and Visitor Guide
The ports and waterfront regions of Dubai are a crucial factor in trade, tourism, transportation, and marine activities. Ensuring safety in these areas depends upon the presence of trained police officers, prompt reporting of incidents, and liaison with other emergency responders. Residents, visitors, port workers and boat owners might have to call the appropriate police station for help in the surrounding area.
The Ports Police Station is situated on D94 Jumeirah Street in the area of Port Rashid, Al Mina, Dubai, UAE. It is linked to Dubai Police and is located in an area that is quite close to the port and maritime activities.
Users looking up this station will frequently want to verify its address, telephone number, operating hours, or reporting a problem. It can be helpful to have these details before travelling so it saves time and allows you to call the right person.
Quick Information About Ports Police Station
The key information for visitors to keep in mind when visiting or enquiring.
| Information | Details |
| Station name | Ports Police Station |
| Emirate | Dubai |
| Country | United Arab Emirates |
| Area | Al Mina, Port Rashid |
| Address | D94 Jumeirah Street, Madinat Dubai Al Melaheyah, Port Rashid, Dubai, UAE |
| Direct telephone | +971 4 606 1600 |
| Police emergency number | 999 |
| General police enquiries | 901 |
| Official website | https://www.dubaipolice.gov.ae |
| Published hours | Many public listings report 24-hour availability; confirm the relevant service before visiting |
Public business directories list the address and telephone number that is prominent on the street. The hours for emergency services and administrative counters may vary; check the hours for your specific request.
Where Is Ports Police Station in Dubai?
Ports Police Station is located in the Al Mina area, close to the city of Port Rashid which is one of the established areas in Dubai in the maritime sector. It’s frequently referred to by its address, which is usually D94, Jumeirah Street in Madinat Dubai Al Melaheyah in Port Rashid, Dubai.
The area supports maritime functions, docks, maritime transport and commercial activities. This places the station among the people needing police assistance with incidents within its jurisdiction.
If you’re coming from elsewhere in Dubai, consult travel directions with an up-to-date navigation app before you depart. Use the station name in full, NOT just ‘Port Rashid,’ as the port area is extensive with some facilities and access points.
How to Reach the Station
The following steps provide a guide for visitors planning their journey:
- Open a navigation application, like Google Maps.
- Look up “Ports Police Station Dubai”.
- Please verify the destination as per D94 Jumeirah Street, Al Mina, Port Rashid.
- Check route, traffic and parking conditions.
- To get a particular service, call the station before departure.
Ports may have limited access points or different access protocols. Not all entrances to the larger maritime area can directly provide access to the police station.
Is It Near Port Rashid?
Yes. The station will be located in the Port Rashid part of Dubai, near the Al Mina waterfront, as part of public listings.
The site has value for persons involved in incidents associated with adjacent port or marine operations. But the station handling an individual case depends on where and how the incident occurs.
In case the incident took place in a different part of Dubai, please reach out to Dubai Police to decide which station or department is responsible for the incident.
Ports Police Station Contact Number
Ports Police Station’s direct phone number is +971 4 606 1600 (publicly listed). It can be used for enquiries about the station, for checking directions or for checking if a specific issue can be addressed there.
In general, the Dubai Police contact number for non-emergency situations is 901. In case of an emergency with the police, dial 999.
These numbers are used for different things. If the right one is selected then an emergency incident is not postponed because of an enquiry.
Which Number Should You Call?
- 999: Use for immediate police emergencies, serious threats, active crimes, or urgent situations requiring police intervention.
- 901: General enquiries / non-emergency police assistance.
- +971 4 606 1600: The publicly listed direct number for the station.
When calling from outside the UAE, ensure you check if the direct number is available internationally and if there is an alternative contact method that is more suitable.
When there is a serious incident with immediate danger – both terrestrial or aquatic – wait no longer than for an administrative response. Call emergency services and give a precise location.
What Does Ports Police Station Do?
The station is related to policing and public safety within Dubai’s port and maritime environment. Port areas may have operational needs that differ from those of a normal residential neighbourhood as they may include marine activities, waterfront access, commercial facilities, cargo movement and vessels.
Policing duties will vary based on jurisdiction, incident and specialist department. It is not to be assumed that all maritime or customs, immigration or port matters are dealt with on the same counter at this station.
1. Port-Area Security
Port facilities may include workers, visitors, service providers, commercial vehicles and limited working areas. Police support to maintain public safety and to deal with possible criminal activities within police jurisdiction.
If someone observes suspicious activity or a security threat, they need to report this information as quickly as possible. Don’t go into restricted areas or try to explore a potentially dangerous situation without assistance.
2. Marine and Waterfront Incidents
The marine setting has specific safety issues such as boat and recreational watercraft accidents and coastal activities.
In some cases, reports may be submitted to the police and/or cooperate with the relevant marine-response agencies. The exact answer will vary according to the circumstances and the locality of the accident.
If someone is in immediate danger in the water, call the emergency services and do not go to a police station.
Read Also: Al Barsha Police Station
3. Reporting Suspected Crime
Individuals can report theft, damage, threats, disputes or suspicious activity related to a port or waterfront site.
Each incident will require a different reporting channel. Some issues can be reported via Dubai Police’s digital services or call centre, while others may require the direct assistance or follow-up with the competent station.
If making a crime report, provide as much factual detail as possible about what, where, and when.
4. Public Safety and Incident Follow-Up
Following an incident, an individual might require assistance with the next steps, to the relevant department or with a report.
Have any case number and necessary paperwork on hand. If the matter has already been registered at another police station, inquire how the follow-up will be done, either within that police station or by the department investigating the matter.
5. Support During Maritime Activities
Commercial, recreational, and organized activities can be located on port and waterfront properties. There may be multiple public safety agencies involved, depending on the type of activity and the location.
Inquire whether the request is for a Dubai Police permit or a maritime authority for vessel registration, port access, or commercial maritime procedures. Not all administration at a port is a police service.
Services You May Need Help With

Based on the situation, it may be appropriate to provide the right service. Common occasions for someone to call the police to a port area police station are explained below.
| Situation | Recommended next step |
| Theft or suspected crime near a port | Report the incident through Dubai Police’s appropriate channel |
| Immediate danger or serious incident | Call 999 |
| General police enquiry | Call 901 |
| Lost property | Check Dubai Police’s official lost-property service |
| Existing police case | Keep the case number and ask which department handles follow-up |
| Marine accident or danger in the water | Call emergency services and give the precise location |
| Port access or commercial documentation | Contact the relevant port or maritime authority |
| Unsure which station has jurisdiction | Ask Dubai Police to direct you to the responsible station |
The following examples are of general guidance only and do not guarantee that all requests will be fulfilled at this location. Check the availability of the service before travelling – especially if documents, an appointment or an expert officer are required.
Opening Hours and Best Time to Visit
Numerous public listings list Ports Police Station as being open 24 hours a day. A station’s emergency-response availability should not be taken for granted as proof that all public service counters are open 24 hours a day, however.
Various services may have distinct processing plans. It is important to confirm prior to a visit any routine paperwork, case follow-up, or other administrative requests.
These are some things to consider before travelling:
- Call the station on +971 4 606 1600.
- Inquire if the services you are looking for are offered there.
- Verify any schedule or paperwork needs.
- Determine if your request is possible on the Dubai Police website or mobile application.
- If there is no service at the station, ask for alternative places.
For Ramadan and public holidays, see if administrative service hours are changed.
For emergency police services, use 999, not 5 o’clock, as you are not sure of the time.
Documents to Prepare Before Visiting
The documents needed will vary by complaint, enquiry and/or case. Staff can gain a deeper understanding of the situation if they bring along pertinent documentation and other evidence.
Where applicable, prepare:
- Emirates ID or passport.
- If applicable to the issue, your visa or residency information.
- Police case/report number (if applicable).
- The exact location, time, and date of the incident.
- Photographs, videos, receipts or other evidence as appropriate.
- Evidence from witnesses (including name and contact information if applicable).
- Letters or documents previously sent by the police or other authority.
Note that not all of the documents listed are required. Contact the appropriate department and inquire about your service’s need for originals or copies.
Keep information up-to-date and well structured. If reporting an incident, distinguish between what you saw and what you were told.
How to Report an Incident in the Port Rashid Area

When an incident occurs or is witnessed near Port Rashid, the appropriate reaction will be dictated by the presence of people who are in immediate danger.
Step 1: Assess the Situation
Evacuate to a safe location if possible and contact emergency services if there is a life-threatening emergency or serious crime in progress or a dangerous incident.
Don’t put yourself in danger to gather evidence or face a suspect.
Step 2: Provide the Exact Location
The best location you can give the operator will help them understand where the problem is. This can be the port entrance, a local building, the road name, a waterfront facility, or a map pin.
Precise directions can help responders get to the right place because large port areas may have multiple gates and restricted areas.
Step 3: Explain What Happened
Describe the incident, the time of the incident, whether anyone is injured, and if the situation continues to unfold.
If the report is not an emergency, make a brief timeline and have supporting evidence handy.
Step 4: Follow the Instructions Provided
Emergency operators or the police will be able to recommend further actions. You may be referred to a specific station, department, or electronic service.
Do not post details of sensitive cases on social media – do as official instructions say.
Step 5: Keep Your Reference Information
When a report has been registered, keep the reference number and follow-up instructions. This information will be required when contacting the department responsible in the future.
Can You Complete Police Services Online?
Yes, Dubai Police offers digital means for various services. Depending on the type of request and the information needed, it may or may not be possible to complete your request online.
The digital service can be helpful for those who wish to inquire about the status of a process, report a lost item, or access a police-related service, without having to physically go to a police station.
Please review the following before requesting:
- Accessibility of service to residents, visitors, or both.
- What is accepted as forms of identification.
- If any fee is applicable.
- Whether supporting evidence is required.
- Whether it is advisable to make a face-to-face visit.
Provide information through official Dubai Police channels. Do not give identity details, financial information, or sensitive case information to sites or people who say they can organise a police service for you if they are not verified.
Lost Property and Tourist Assistance
Personal property may be lost by residents or tourists when using the waterfront, travelling around Dubai, or in transport and commercial buildings.
Dubai Police has a service for lost property that can be accessed via its official digital channels and police service locations. In some cases, you may be able to report online, and in other cases, additional assistance is needed.
If you lose your Emirates ID, passport, wallet, or other important items, make note of the date and last place that it was in your possession. Add identifying information that will help to make it easier to identify it from similar belongings.
If you have a tourist enquiry, make it through the official Dubai Police website, or call 901 for general enquiries. Before traveling, check if the specific request can be accommodated via the Internet or at Ports Police Station.
A lost item is not necessarily a criminal matter. If you think the item has been stolen, however, tell the police what happened, but tell the truth.
Important Information for Boat Owners and Port Workers
Employees in port facilities, or conducting marine operations, may need to correspond with more than one authority throughout their employment.
For instance, if a crime is suspected, the police might need help, or the registration of the vessel, access to the port, maritime licence, or commercial maritime documentation may be the responsibility of a different government or port authority.
Boat owners and marine operators should ensure that relevant documentation is available, such as boat identification and all appropriate permits. Obey local safety rules and directions of the party in charge of the activity.
In the event of a marine incident, provide details as to the location, nature of the boat, number of persons involved, and any immediate dangers. Notify the emergency responders that a person is injured, lost, or in danger of drowning.
Do not assume that all police-station-related procedures are supposed to take place at the police station. Please verify the responsible authorities prior to your visit.
Useful Tips Before You Travel
With a little preparation, your visit can be easier, and you will be less likely to travel to the wrong place.
Confirm the address. When picking directions, use the full address of D94 Jumeirah Street, Al Mina, Port Rashid.
Call first. Check if the station will be able to accommodate your request; if an appointment is required.
Keep identification available. Bring the documents pertaining to your inquiry, but don’t share sensitive information other than through official channels.
Organise your evidence. Keep photos, receipts, messages, and case references easily accessible if reporting an incident.
Look at the account’s responsible authority. There is no substitution between customs, immigration, port administration, maritime licensing, and police services.
Dial the proper emergency telephone number. In case of emergency with the police in Dubai, dial 999. Call 901 for Police Information.
Protect your personal information. Ensure that you are using an official website or application of Dubai Police before sending documents or personal information.
Conclusion
Ports Police Station is situated in Al Mina and Port Rashid, Dubai, close to an essential part of Dubai’s maritime environment. Having these written on their person, along with the number for 24-hour traffic assistance and their address, can help you determine the correct service to call if you need to get help from residents, visitors, or port workers.
The publicly listed station number is +971 4 606 1600. In an emergency with the police call 999, for general enquiries call 901.
Always make sure the necessary requirements are met with Dubai Police before visiting for paperwork, case follow-up, or other routine services. It may be helpful to use official contact channels and provide the required information so that the process is more efficient and clear.
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Frequently Asked Questions
Where is Ports Police Station located in Dubai?
It is situated in D94, Jumeirah Street, Madinat Dubai Al Melaheyah, Port Rashid, Al Mina area in Dubai, United Arab Emirates. Always verify the address on an up-to-date map before heading out.
What is the contact number for Ports Police Station?
The direct telephone number that is public is +971 4 606 1600. To report any Dubai Police related matters or enquiries, please dial 901. Emergencies involving the police – dial 999.
Is Ports Police Station open 24 hours?
The station is usually advertised in public directories as “open 24 hours. But not all administrative counters or specialized services are open 24 hours. Please check the service you require in advance.
What types of incidents should I report to the station?
The station operations are connected with the police and security of the Port Rashid and surrounding water areas. Reporting channels will vary based on the incident and location of the incident. In case of emergency, dial 999; in case of non-urgent guidance, contact Dubai Police.
Can tourists contact Ports Police Station?
Yes. Dubai Police can be contacted by tourists for police assistance and enquiries as per the requirements. Have your passport or any necessary documents on hand, and verify if the issue can be addressed online or if it needs to be seen in person.
Can I report lost property at Ports Police Station?
To report lost property, you can do so online using the official channels provided by Dubai Police or at the service location provided by Dubai Police. If an in-person visit to this specific station is required, it will depend on the item and the circumstances. Please visit the official Dubai Police website prior to travelling.



