How to Unlink FAB Mobile App Safely and Easily (Step-by-Step Guide)
If you suspect unauthorised access, have lost your device, or changed phones, it is important to unlink the FAB Mobile App. First Abu Dhabi Bank customers can delink their app from the bank to stop access by old devices or unidentified ones while still keeping their account active.
The guide will explain what it means to unlink, how you can do so, the steps involved, as well as solutions for the most common issues.
How to Unlink the FAB Mobile App
When you unlink the FAB Mobile App, it means that a particular device will no longer have access to your FAB account. When a device has been unlinked, you can:
- App stops working on this device
- It cannot be used for any transactions
- You can continue to use your bank account as usual.
Uninstalling an app does not delink a device. The unlinking process must go through the official FAB support channels.
How do you unlink your FAB Mobile App from the FAB website?
Unlinking an app can be recommended in several circumstances.
Loss or Stolen Cell Phone
Even if you have unlocked your phone, you can still prevent unauthorised access by unlinking the FAB Mobile App as soon as your phone has been lost or stolen.
Upgrade or Change Your Phone
Unlinking your old device’s app will ensure that you can only use the FAB service on the new phone.
Problems with security or login
Unlinking an app can add a layer of security if you see suspicious behavior, login mistakes, or devices that are not yours.
Must Visit: FAB Balance Check
If you still have access, use the app to unlink your FAB mobile application.
You can remove the old device if you have the FAB Mobile App and it is still working.
The Step-byStep Process
- FAB Mobile App: Open
- Sign in with your credentials.
- Click on Settings or Security Settings
- Select Device Management and Linked Devices
- Select the device that you wish to remove.e
- Verify the actions using O.TP.
The device selected will immediately be disconnected once the process is complete.
How to Unlink FAB Mobile App If You Lost Your Phone
FAB offers secure alternatives if you don’t have your mobile phone anymore.
The FAB Customer Service can help you unlink your account.
Contact FAB Customer Support via their official phone number. The support team will unlink your app after verifying that you are who you say.
Information required
- Emirates ID
- Register your mobile number
- Questions about security verification
Visit a FAB Branch
You can also visit the FAB branch nearest you if phone access isn’t possible.
- Valid Emirates ID card is required
- Request device unlinking assistance
- Your app will be reset after the bank staff has verified your identity.
If your phone has been permanently lost, this is the best option.
How to Relink FAB App after Unlinking
You can now safely connect the FAB Mobile App to your new device after unlinking it from the previous one.
How to Relink
- FAB Mobile App can be downloaded from official App Store
- Sign in with your FAB credentials
- Verify OTP
- Install security features like biometric or PIN login
You will be able to access your banking on the new device.
Safety Tips after Unlinking FAB Mobile App
To keep your account secure after unlinking:
- Change your mobile banking password
- Enable two-factor authentication (2FA)
- Update your mobile number
- Regularly monitor transactions
This will help to reduce the risks of unauthorised access.
Common issues when unlinking the FAB mobile app
No OTP received
It can be due to a network issue or an old registered mobile number. Contact FAB support if OTPs are delayed.
App not showing linked devices
This problem is usually resolved by updating the app or clearing its cache. Customer support may be able to help.
Temporary account lock
Multiple unsuccessful attempts can temporarily block access. It is an extra security measure that can be fixed by FAB or branch support.
What You Need to Know before Unlinking
- Your FAB account will not be closed if you unlink it
- Later, you can link the app to a different device.
- Unlinking is only available to verified users.
- The FAB Mobile App can be unlinked without any fees.
Conclusion:
It is important to unlink the FAB Mobile App when you change phones or deal with lost devices. You can protect your banking security by following the right process, whether it’s through an app, FAB customer service, or FAB branches.
Contacting First Abu Dhabi Bank is the best option if you have any problems.
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FAQs
How can I remove the FAB Mobile App from my account?
Yes. FAB’s customer service or branch visits can assist you if you are unable to log in.
Can I uninstall the app and still keep my existing account linked?
No. Uninstalling the device does not prevent it from being accessed. Uninstalling the device does not remove access.
Unlinking takes how long?
It is instantaneous if done via the app. After verification, you may need to wait a few minutes if using support or branch.
Unlinking FAB Mobile App is free.
Yes, FAB doesn’t charge a fee to unlink the app.